Reference

Privacy Policy For Your ninjawin Account

Our Privacy Policy explains how we collect, use and protect the details connected with your ninjawin account.

Account detailsWallet recordsCookie choicesAccess requests
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ninjawin Privacy Policy For Your ninjawin Account
CONTACT DATA HELP

Get Privacy Policy Help Before Access

A clear contact path helps when you want to ask about personal data rather than a lobby feature.

Account data request Ask us to explain the personal data linked with your account, including phone verification records and device signals used during login. We will use the account details you provide to locate the correct record before responding, subject to checks required where local law permits.
Wallet record question If a DANA, OVO, GoPay or QRIS reference appears unclear, send the transaction date and visible status through support. We can investigate the record connected with your account without asking you to share a wallet password or complete payment details in a message.
Correction or removal Use our support path when your name, phone number or account detail needs correction, or when you want to ask about removal. We first verify account ownership, then explain what can be changed and what must remain for legal, security or transaction records.
DATA CONTROL PATH

How We Handle Privacy Policy Duties

Privacy work is part of the account flow, not a separate promise hidden from you. We separate login details from payment references where our systems allow, limit internal access by task and…

Data collection

We collect information when you open an account, complete phone verification, contact support or use payment steps. Device type, browser signals and connection details can help us recognise an unusual login, while account fields support access requests and policy-related replies.

Cookie choices

Cookies can keep your session active and remember settings during a move from login to the lobby on mobile or desktop. Browser controls let you remove or block them, although some account and Privacy Policy page functions may then need another sign-in.

Account security

Phone verification is used before account access and selected account changes. We may compare device and login signals when a request involves wallet status or personal data. Never send a password, one-time code or full payment credential to support.

Payment records

A payment reference can show that a DANA, OVO, GoPay, QRIS, bank transfer or virtual account step reached a recorded status. We use that reference to match support cases and do not need your wallet password to investigate a receipt.

Retention periods

We keep account, security and transaction records only as long as their operational or legal purpose requires. When a retention period ends, records are deleted, anonymised or placed beyond routine use, subject to technical and legal limits described in this policy.

Your request route

You can ask about access, correction, deletion, processing purpose or cookie settings through support. State the request clearly and use the account contact connected with you. We may request identity checks before releasing data or changing a record.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions we expect you to ask before opening access. They cover the data behind phone verification, payment references, cookies, device checks and requests sent to support. If your situation is not listed, contact us with the smallest amount of personal detail needed to identify the account.

It covers account details, phone verification, device and login signals, cookie use, support messages, payment references and retention. It also explains how to ask for access, correction or removal of personal data, with each request handled where local law permits.

Your phone number supports account identification and the verification step before access. It can also help us match a privacy request with the correct record. We do not need your DANA, OVO, GoPay or QRIS wallet password for this process.

Yes. The policy covers payment references and status records connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account steps. These records help us answer receipt or status questions without requesting complete wallet credentials.

Send a clear request through our support path using the contact connected with your account. Say whether you want access, a correction, removal or the processing purpose. We may verify ownership before sharing data, and the response depends on local law.

Cookies can maintain a session and remember browser choices when you move from login to the lobby on a phone. Your browser can block or remove them. Blocking cookies may require another sign-in and can affect account-related page functions.

We may keep device type, browser signals, connection details and login events for account security and support. These records can help identify an unusual access attempt or confirm a requested account change. We retain them only for an operational or legal purpose.

Yes. Contact support with the field or record you believe is incorrect, such as a phone number or account detail. We verify the request, explain any limits and update or remove information where the request is permitted under local law.

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